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Shader Bazar Logo

Shader Bazar looking for some Experienced & Efficient Customer Service Executives to ensure sales and after-sales service to our valued customers. Please do not apply if you don`t have any experience in a similar position

Job Summary

Published on: 17 Aug 2022

Application Deadline: 16 Sep 2022

Vacancy: 03

Academic Qualification: Educational Qualifications will be compromised if there is good work skills.

Required Skills: The applicants should have experience in the following business area(s): Call centers, E-commerce, and Telesales.

Required Experience: 2 to 3 years

Job type: Full-time

Workplace: Work at office

Gender: Both males and females are allowed to apply

Age: Age 22 to 30 years

Salary: Tk. 12000-20000/- (per month)

Job Location: Dhaka (Mohakhali DOHS, Badda)

Job Description / Responsibilities

➡ Communicate with customers in an informative manner, in keeping with the brand’s voice and tone.
➡ Proficient in Microsoft Office Suite.
➡ Knowledge of customer service practices.
➡ Always knowledge in stock.
➡ Identify customers’ needs, clarify information and provide solutions or alternatives.
➡ Quick response to customer inquiries and requests.
➡ Generate sales leads.
➡ Assist with placement of orders, deliveries, refunds, or exchanges.
➡ Manage large volume calls in a timely manner.
➡ Prepare & submit daily reports on incoming and outgoing calls.
➡ Submit Customer feedback reports to the management monthly basis.
➡ Good organizational skills.
➡ Ability to handle consumers with patience and politeness.

Compensation & Other Benefits

As per company policy

Company Detail

Company Name: Shader Bazar

Company Business: Shader Bazar is an offline and online based grocery shop.

Address: House # 127(2nd floor), Road # 5, Mohakhali DOHS (New), Mohakhali, Dhaka-1206, Bangladesh.

Job Source

Bdjobs.com Online Job Posting.

How to apply

Send your CV to [email protected]

Developed BY Kamrul Hayder

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